Our experienced team are always available to assist with your global inspection and analysis requirements.
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Our experienced team is always available to assist you with your global inspection and analysis requirements.
AHK has an opportunity for a Client Services Coordinator to join our team based in Prescot, near Liverpool. As a Client Services Coordinator, you will be responsible for handling the full client life cycle from the first stage right through until the final certificate upon completion of the analysis. As the main point of contact for the client and the overseas offices, you will be responsible for managing between 50-80 appointments at any one time. Accuracy and attention to detail will be of paramount importance. You will maintain regular and prompt communication with the client and overseas offices both verbally and electronically. You will handle all client enquiries, produce daily ‘Inspection Status’ progress reports and information flows and raise invoices for works carried out. It will be vital you adhere to the appropriate official standards i.e. ISO.
Alfred H Knight are an independent provider of inspection and testing services. Established in 1881, AHK operates in more than 40 countries with a well-earned reputation for providing reliable, professional services.
We provide specialist services for a wide range of commodities within base and minor metals, steel raw materials, ferroalloys, precious metals, platinum group metals, industrial minerals, solid fuels and fertilisers. Our clients include miners, smelters, refineries, traders, financial institutions and government bodies.
We maintain rigorous quality standards to ensure that our operations provide the highest level of services to our clients. We achieve this through compliance with industry standards and regulations for laboratory, inspection and quality management, including ISO: IEC 17025, 17020, 9001, 14001 and 45001.
Our people are our finest asset and as a truly global company, we value diversity, and respect people from all backgrounds. Click here to find out more about AHK.
To be successful at Alfred H Knight, you will need to display the following:
Required Competencies, Knowledge & Work Experience
We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.