16/10/25

Sample Management Administrator

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for a Sample Management Administrator to join our team here in Liverpool, UK.

We’re looking for a dedicated Sample Management Administrator to become part of our Laboratory Administration team. At Alfred H Knight, our team is committed to delivering fast, accurate, and reliable information to support our customers’ analysis and dispatch needs.

Our department plays a vital role in providing exceptional customer service by ensuring smooth communication both internally and externally. From quoting services to coordinating appointments, and liaising with various departments and clients, we strive to offer the most efficient and tailored solutions.

In this role, you will be responsible for accurately referencing samples and entering data to the highest quality standards, while meeting or exceeding productivity targets set by AHK and our clients.

 

Key Responsibilities:

• Sample Opening: Verify delivery documents (AWB) match samples and post room info. Safely repackage samples and notify the job owner of receipt.

• Sample Dispatch: Identify samples for dispatch via LabCreate, generate detailed dispatch letters, and provide the job owner with the AWB upon receipt from the post room.

• Sample Entry: Use a checklist to ensure all entered information is accurate and complete.

• Checking Process: Compare assay request forms with sample and client details, flag discrepancies for correction, then forward samples for processing once resolved.

 

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

 

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

 

Essential 

• Ability to maintain confidentiality.
• Demonstrates both a right first time and continuous improvement mindset.
• Good interpersonal skills; able to communicate (verbally/written) and liaise professionally.
• Good self-organisation and self-motivation.
• Ability to use processes already set down as well as identify opportunities for improvement.
• Ability to demonstrate good literacy and numeracy skills.
• Adaptable.
• Excellent attention to detail.
• Team Player.
• Ability to work with minimum supervision.
• Excellent time keeping.
• Effective leadership skills.
• Ability to motivate others.

 

Required Competencies

• To act in a professional manner with an awareness of current working situations.
• Aim to get things done well, set and meet challenging goals, create own measures of excellence and constantly seek ways of improving performance and quality of work.
• Communicate clearly and persuasively, verbally or in writing.
• Actively embrace change and challenge the norm.
• Develop positive relationships with colleagues.

 

Required Work Experience

• Administration experience.

 

Required Qualifications

• GCSE ‘C’ or above in Science, Maths and English.

 

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

 

Apply Now