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Senior IT Business Analyst

What is on offer?

AHK has an exciting opportunity for the Senior IT Business Analyst. Your responsibilities will include working with stakeholders from all business units and related third parties to elicit, analyse and document business processes and software requirements for technology initiatives, including business information and web-based applications.  You will act as an intermediary between IT and the business, ensuring business problems and opportunities are clearly communicated to all stakeholders. Your role will be to mentor and coach other members of the Business Applications team in business analysis-related activities.


About us

Alfred H Knight are an independent provider of inspection and testing services. Established in 1881, AHK operates in more than 40 countries with a well-earned reputation for providing reliable, professional services. We provide specialist services for a wide range of commodities within base and minor metals, steel raw materials, ferroalloys, precious metals, platinum group metals, industrial minerals, solid fuels, and fertilisers. Our clients include miners, smelters, refineries, traders, financial institutions and government bodies. We maintain rigorous quality standards to ensure that our operations provide the highest level of services to our clients. We achieve this through compliance with industry standards and regulations for laboratory, inspection and quality management, including ISO: IEC 17025, 17020, 9001, 14001 and 45001. Our people are our finest asset and as a truly global company, we value diversity, and respect people from all backgrounds. Click here to find out more about AHK. Click here to find out more about AHK.


Do you have what it takes to be a Senior IT Business Analyst

To be successful at Alfred H Knight, you will need to display the following:

Responsibilities of a Senior IT Business Analyst:

  • Mentor and coach other members of the Business Applications team.
  • Lead the requirements engineering phase of the SDLC.
  • Lead workshops and interviews with key business stakeholders, to elicit and capture both the user’s and organisation’s requirements.
  • Define the business problem and primary objectives of new projects. Identify and validate the key business requirements.
  • Elicit and analyse functional, non-functional and technical requirements from business stakeholders.
  • Understand problem domain and explain complex issues in clear terms to both technical and non-technical stakeholders.
  • Use data modelling practices to analyse requirements and create recommendations for business change.
  • Consider opportunities and potential risks to any recommendations you have made.
  • Gain agreement, usually from senior management, of the best method of introducing your recommendations to the business once developed.
  • Effectively communicate the benefits of your recommendations across departments and address any uncertainty and concern.
  • Support the staff and teams in implementing your recommendations, including support in resolving any related issues.
  • Perform gap analysis on the to-be versus the as-is process, to verify that any existing functions are not affected by your recommendations.
  • Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements.
  • Capture and document functional requirements in the form of use cases and user stories. Coordinate walk-through and sign offs, verifying the accuracy of the requirements with business users.
  • Write thorough UAT scripts to validate the solution against the business outcomes.
  • Lead UAT phase of SDLC with business users to obtain sign-off on the solution against the business requirements.
  • Assist with project pre-initiation phase by supporting business users in presenting business cases and supporting the IT department to conduct feasibility studies on solution options.
  • To undertake other duties of an appropriate nature in consultation with line manager.
  • Prioritise/refine product backlog as and when required, ensuring user stories and requirements are adequately prepared and prioritised for development.

To be successful at Alfred H Knight you will need to display the following:

Required knowledge and experience


  • Educated to degree level (high grade).
  • 3+ years experience in a business analysis role or carrying out business analysis-related activities.
  • Excellent communication skills with the ability to talk to and present to a range of audiences, sometimes acting as a translator between parties.
  • Excellent analytical skills and an informed, evidence-based approach.
  • The ability to work under pressure on multiple projects within your project timeframes.
  • The ability to motivate others and lead change.
  • A passion for creating solutions with a positive attitude to change.
  • A strong interest in business and business development.
  • A good understanding and grasp of information technology.
  • Experience using modelling languages such as UML and BPMN.
  • Experience dealing with senior stakeholders.
  • Able to demonstrate and understand the role of the Business Analyst in both an Agile and Waterfall environment.


  • BCS/IIBA Certified.
  • Experience working in an Agile environment.
  • Metals and Minerals sector experience.
  • LIMS, JTS and/or Mobile Data Capture experience.
  • Spanish language skills.
  • Experience using tools such as Asana, Redmine, Git, Lucidchart/MS Visio and Google Apps.


Overseas travel may be required from time to time, to facilitate workshops and participate in project initiation and/or feasibility studies.


What are the benefits?

We are offering an excellent opportunity with a salary and benefits package to match.

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